Delivery Policies

We use 2nd class signed for large letter postage as standard within the UK. 
 
3-5 working days estimate after shipping as stated by Royal Mail.  

Items are posted in eco cardboard PIP boxes with eco canvas bags. We encourage the reuse of these bags.  
 

Processing time: 
 
Our current production time is 1-2 weeks. Please note that at busy times of year (Mother's Day/Valentine's Day/Christmas) orders will take a lot longer than usual so please order early to avoid disappointment. 
 
Lost items: 

Items are classified as ‘Lost’ after 10 working days has elapsed from postage date. Losses are rare. Should you not receive your item after 10 working days, please get in contact and we will issue a refund or replacement. Before committing to purchase, please double check the address you have provided us with. We cannot issue refunds in the case of incorrect addresses.